Available for opportunities

Jerome Joshua Molina

Sales & Customer Service Professional. Dispatcher. Executive Assistant. Based in Davao City — delivering results remotely and on-site.

Sales Coordinator Dispatcher Customer Service Executive Assistant Cold Caller Social Media
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Who I Am

Driven to Deliver

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiation. I thrive in fast-paced environments where client relationships matter and results are expected.

From coordinating roadside dispatchers to closing home renovation deals, I bring a versatile skillset built across real-world remote and call center environments. I'm equally effective managing operations and building genuine rapport with clients.

My goal is simple: deliver superior service, create loyal customers, and drive measurable revenue — every single time.

2+
Years Experience
5
Dispatch Tools
4
Roles Held
100%
Remote Ready
Career Timeline

Work Experience

A track record of stepping up, adapting, and delivering across diverse industries.

2025 — 2026
Painting & Renovations
Remote · Contract
Customer Sales Coordinator
  • Served as Sales Coordinator, Construction Estimator & Home Renovation Consultant
  • Booked and conducted virtual consultations with residential prospects
  • Qualified leads and closed renovation jobs while maintaining long-term client trust
  • Managed full sales cycle from initial inquiry through project close
  • Kept long-term leads warm through consistent follow-up and relationship management
2025
Remote
Trainee · Remote
Executive Assistant Trainee
  • Managed executive calendars, meetings, appointments & travel arrangements
  • Assisted in high-stakes presentation preparation for pitches and client meetings
  • Handled social media management and basic graphic design tasks
Apr — Jul 2025
Onsite Towing & Recovery
Contract · Remote
Dispatcher — Roadside Assistance
  • Coordinated and monitored 5 drivers daily using Towbook and Swoop
  • Ensured timely roadside assistance response for stranded clients
  • Delivered accurate client updates, reducing wait times and improving satisfaction
Jan — Dec 2024
SixEleven Global Services
Full-time · Call Center
Dispatcher & Data Entry — Roadside Assistance
  • Consistently met all call handling performance metrics
  • Planned, organized & managed subordinate staff to meet standards
  • Performed high-accuracy data entry and timely database updates
  • Contributed directly to overall department success and KPIs
What I Bring

Core Skills

A broad skillset shaped by hands-on experience across sales, operations, and support.

💼
Sales
Sales Representative Lead Qualifying Cold Calling Deal Closing Renovation Consulting Estimating
🎧
Customer Service
CX Representative Client Relations Retention Virtual Consultations Loyalty Building
🚐
Dispatch Operations
Roadside Assistance Driver Coordination Fleet Monitoring Real-time Updates
🗂️
Administration
Data Entry Calendar Management Travel Coordination Staff Management Admin Tasks
📱
Digital & Social
Social Media Mgmt Content Creation Graphic Design Brand Presence
🏠
Real Estate / Insurance
Cold Calling RE Insurance Outreach Lead Generation Prospect Follow-up
Tech Stack

Tools & Software

Proficient across dispatch platforms, CRM tools, and productivity software.

🚛
Towbook
Dispatch
🔁
Swoop
Dispatch
🌐
Townet
Dispatch
📋
Questx
Dispatch
Dispatch Qore
Dispatch
🎯
GoHighLevel
CRM
📊
Airtable
Productivity
💬
Call Center Platforms
Communication
Vouched By

Professional References

People who have worked with me and can speak to my character and performance.

Angela Salud
Ambassador · 160/90
09150071369
Raeva Mae E. Ramos
Operations Manager
Leadership Coach Group
0912 465 0050
Let's Connect

Get in Touch

Open to remote opportunities, collaborations, or just a friendly chat.

Location
Davao City, Davao Del Sur 8000
Email
joshua.rivera.molina@gmail.com
Primary Phone
+63 906 849 3236
Secondary Phone
+63 908 406 8348
Availability
Open to Remote & Freelance Work
Send an Email → Response within 24 hours